Closing Date:19th November 2018

Supervisor – Mococo

Hours | 30 Hours

Mococo are looking to recruit a Supervisor to join our management team in our Liverpool Store. Mococo Supervisors assist the Managers & Assistant Managers in leading the team to provide the highest level of service to the customer, creating the Mococo ‘experience’ in a warm and welcoming environment.



  • Supporting the Store Manager and Assistant Manager with the day to day running of the store
  • Optimising sales through effective customer service and selling techniques
  • Acting as a role model for the sales team and as an ambassador for Mococo at all times
  • Support the Store Manager with shop merchandising
  • Working with the Store Manager and Assistant Manager on shop succession
  • Opening and closing of the store, ensuring all employees adhere to security
  • Dealing with enquiries and complaints in a professional manner
  • Support the successful launch of new collections and promotions
  • Promoting the Company values to the team and leading by example



  • Experience of serving customers in a high footfall environment
  • Excellent communication, organisational and problem solving skills
  • Ability to reach individual as well as store targets
  • Must have previous retail management experience, preferably working for a luxury high street brand
  • Sound judgement with confident decision making
  • Ability to implement procedural change
  • Ability to coach and give feedback effectively and honestly
  • Must be able to work as part of a team
  • Well presented with a positive, pro-active and professional approach
  • Educated to a good standard in both numeracy and literacy and experienced in the use of

Microsoft Office packages and EPOS systems


Generous Staff Discount (following probation period), Contributory Pension Scheme,

Childcare Voucher Scheme, 28 days holidays pro rata (including statutory days)



To apply, please email your CV and cover letter to 

Closing Date: 19/11/18

We cannot always respond to each application.  Therefore, if you do not receive a reply to your application, you have unfortunately, on this occasion, been unsuccessful.  If we receive a high volume of applications we may close this vacancy prior to the published expiry date